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Frequently Asked Questions

How to get the best images?

The best advice for any scan is to make sure you are very well hydrated.  Drink plenty fluids (water) before your exam. (Not just the day of the exam but several days before your scan-just stay hydrated) Ultrasound images are best when an adequate amount of amniotic fluid is present.  Dehydration can cause a decrease in amniotic fluid. 
Image quality = Good Amount of Amniotic Fluid.


See our Ultrasound Preparation Tab for more detailed information for each scan.

What decreases image quality?

There are many factors into getting the best images possible.  A decrease in amniotic fluid will lessen the clarity of the exam.  Also, increased distance from the ultrasound probe to the baby will decrease clarity of the image.  For example, if the baby is positioned deep in the mother's abdomen or if there is an increase in maternal tissue, this could be a reason for the image to not be as clear as others.  The position of the baby is also key and as we know, they do not always want to cooperate.  If the baby is face down or if the face is touching the placenta, we may not be able to get the best images.  We will do our best to position you from your left and right sides to try to allow the baby to shift position.  Sometimes moms may have to walk around or drink a sugary drink.  We will do everything possible to get a face picture of your baby. Sometimes it is necessary to reschedule the exam.  Our Grand Scan, Can't Get Enough Scan, and Gender Scan all include a free return visit if baby does not cooperate.

What is the difference between 2D, 3D, 4D & HD live ultrasounds?

2D images are your classic ultrasound images that are black and white and produce profile images of the baby.

3D/4D/HD Live images all produce a 3D image of your baby.  The difference between 3D and 4D is the ability to see the baby live.  3D is a still image of the baby where as 4D is a 3D view of your baby live, while they move around and make cute faces.  


HD Live is the newest technology that gives the baby a smooth skin-like tone. Traditional 3D/4D images have a gold tone and HD live images can be set to have a skin appearance.   

How long will my appointment last?

Each scan package lists the amount of time your scan will be. The daily schedule is set up based off of scan times. We will book the appropriate time for each package selected. The quick peek package is our most popular package although it is a fast scan. For example, we will get all the 3d/4d images that we can in the time that is scheduled. If you are looking for longer time for us to work to get baby to cooperate for more images, please see the larger 3d/4d packages.  We are unable to keep scanning over scan times because other customers may have an appointment right after your appointment. 

How many people can come to my ultrasound?

Our scan room can sit 10-12 comfortably however we have squeezed in up to 20 people.  Please keep in mind that we will not be able to wait for all family members to arrive before starting your scan.  We cannot delay appointment times due to customers on the schedule after your appointment. If we have to start late, this will cut into your scan time. It is best to start the scan and family can come in as they arrive. 

What if something is abnormal?

These scans are not meant for diagnostic screening nor are we looking for abnormalities. Please do not ask us if your baby looks okay or if everything is normal. The anatomy scan at your doctor's office will be a screening for abnormalities under your doctor's care. We are not looking to see the details of your baby's organs at your ultrasound. We are giving you time to see sweet views of baby and to connect with your baby.  However, if we do happen to see something that is concerning, we will contact your doctor. If you feel like something is wrong, please always contact your doctor for instruction. 

I have heard of a Peace of Mind Scan, do you still offer it?

When we first opened up, we did a Peace of Mind scan. This scan was created for the mama that genuinely needed to see her baby's heartbeat just so she could feel better. Over time, this scan became much more than it was intended for and it ended up pushing other appointment times back because we were in there doing more of a quick peek, trying to get a cute picture. I feel like this scan is SO important and I do not want to take it away. I  know how it is to worry and this is what this scan is for. The scan is meant for what it is named, a Peace of Mind. It is just a heartbeat scan. If you want 2D or 3D images of baby and pictures sent to your phone and print outs, the Quick Peek scan is for you. If you need a Peace of Mind, we are happy to schedule that for you. You must call us and we will put you on our schedule. You must have had your first ultrasound with your doctor for this scan. The cost is $25. We will not schedule you online via Facebook messaging, text, etc. Please call to schedule. 

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